Overview
Magic Links in Schedly provide a secure, passwordless login method, enhancing both security and ease of access for team members. Instead of traditional passwords, users receive an email containing a link that logs them into Schedly directly. This feature is particularly beneficial for teams aiming to streamline their login process while maintaining robust security measures.
Prerequisites
- You must be an Admin with access to manage your team's login settings.
- The Magic Link feature must be enabled for your organization. This is available on all Schedly plans.
Step-by-Step Instructions
Setting Up Magic Links for Team Members
- Navigate to the main Schedly login page and access your dashboard.
- Go to Settings > Organizations and click on your organization's name.
- Under the Members tab, ensure all team emails are verified.
- Click on Authentication at the top of the page.
- In the Login Methods section, enable Magic Link by checking the box.
- Click the Save button to apply changes.
Customizing Magic Link Emails
- From the dashboard, go to Settings > Email Templates.
- Select Magic Link Email from the list.
- Customize the subject and body of the email using the available placeholders such as {username} and {organization_name}.
- Click the blue Save button to update the template.
Managing Magic Link Expiration and Security Settings
- Access the Authentication settings via Settings > Security.
- Find Magic Link Expiry under the Security Options section.
- Set the desired expiration duration (default is 10 minutes).
- Adjust security settings to restrict IP range if necessary by specifying allowed IP addresses.
- Press Save to confirm and apply your new settings.
Key Details & Limits
- Magic Links expire by default in 10 minutes but can be customized within the Authentication settings.
- Customization of emails allows placeholders for personalization.
- Supported on all pricing plans with no additional cost.
- Ensure the team's email addresses are correct to avoid failed deliveries.
Frequently Asked Questions
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What happens if a user doesn't receive the Magic Link email?
- Ensure their email address is entered correctly and check their spam/junk folder. Verify that their email provider isn't blocking Schedly emails.
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Can I disable Magic Links once they're set up?
- Yes, you can navigate to Settings > Authentication and uncheck the Magic Link option.
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Is the customization of Magic Link emails mandatory?
- No, but it's recommended for branding consistency and better user engagement.
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What should I do if the Magic Link has expired?
- Request a new Magic Link from the login page.
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Can I track who uses Magic Links to log in?
- Yes, you can view login activity under Settings > Security Logs.
Troubleshooting
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Not Receiving Magic Link Email: Double-check the email address and ensure that users check their junk or spam folders. Set up an email filter to allow emails from Schedly.
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Magic Link Not Working: Ensure that the link is clicked within the expiration time. If the time has elapsed, a new Magic Link must be requested.
Related Topics
- Enhancing Security with Two-Factor Authentication: Learn how to add another layer of security using two-factor authentication.
- Managing Teams in Schedly: A guide to adding and managing team members effectively.
- Integrating SAML/OIDC for SSO: Step-by-step instructions for setting up Single Sign-On in Schedly.