Configuring Event Durations and Buffer Times in Schedly

Overview

In Schedly, managing your event durations and buffer times effectively ensures smooth scheduling for both individual and team workflows. Utilize the Event Types feature under "Schedly Services" to configure events with precise lengths and inter-event buffers, aligning your scheduling with availability settings. This capability is essential for businesses looking to optimize their use of time and maintain a seamless flow in appointments and meetings.

Prerequisites

• Requires Admin access to create and modify event types.
• Access to the "Schedly Services" section.
• Applicable to all plan tiers, though team management features are more robust in Pro and Enterprise plans.

Step-by-Step Instructions

Setting Standard and Custom Durations

1. Navigate to Schedly Services in your dashboard.
2. Select Event Types.
3. Click New to configure a new event or choose an existing event type to edit.
4. Enter the event name and description.
5. In the Duration field, specify your desired event length. Note: Duration must be between 15 and 120 minutes.
6. Click the Save button to store your settings.

Utilizing Buffer Times Between Events

1. After setting the event duration, consider the transition time needed before the next event.
2. Add a buffer time by including it in your scheduling process (recommended buffer time: 15 minutes to avoid conflicts).
3. Adjust directly within the Event Types by setting additional time limits or availability slots.
4. Click Save to update configuration.

Synchronizing with Availability Settings

1. Ensure your available hours are configured correctly under team schedules.
2. Align event types and buffer times with these settings to avoid overlaps.
3. Check the Insights under main navigation to see how event durations and buffer times affect bookings.

Key Details & Limits

• Event durations range from 15 to 120 minutes.
• Buffer times are customizable but not set by default; they require manual addition to create effective gaps.
• The Basic Plan allows up to 10 team members, while the Pro Plan supports 50.
• Custom integrations and unlimited team members are available with the Enterprise Plan.

Frequently Asked Questions

1. How can I make a duration change after saving an event type?
   Simply return to the "Event Types" section and edit the duration field as necessary.
2. Are buffer times mandatory to set?
   Buffer times are not mandatory but are recommended to prevent scheduling conflicts.
3. What if I need an event longer than 120 minutes?
   Break the event into multiple connected events to exceed 120 minutes.
4. Can I apply buffer times to specific team members only?
   Buffer times are applied to the event itself and affect all bookings for that type.
5. Does adding buffer time affect my Insights data?
   Yes, buffer times can influence how your booking flow appears in Insights.

Troubleshooting

• Unable to Save Event Type: Ensure all required fields, including duration, are correctly filled out and hit the Save button.
• Overlapping Events Appearing: Check your availability settings and confirm buffer times are applied.

Related Topics

• "Setting Up Team Schedules": Guide to configure team availability for optimal scheduling.
• "Leveraging Insights for Better Scheduling": Using insights to improve your booking strategy.
• "Managing Team Members in Schedly": Overview of adding, removing, and managing team members.