Home Features How to Manage Past Event Rescheduling in Schedly

How to Manage Past Event Rescheduling in Schedly

Last updated on Jul 07, 2026

Overview

Schedly allows organizations to manage their event schedules seamlessly, including rescheduling past events. This feature is essential for businesses needing flexibility in event management, catering to unexpected changes and customer requests. Users with appropriate permissions can configure rescheduling options, ensuring efficient handling of past events.

Prerequisites

  • Ensure you have Admin access to manage event settings.
  • You must be using at least the Pro Plan to access the full features discussed in this guide.

Step-by-Step Instructions

Enable Rescheduling Option

  1. Go to "Schedly Services" and click on "Event Types."
  2. Select the specific event type you wish to enable rescheduling for by clicking on it.
  3. Find the "Rescheduling Options" section.
  4. Check the box labeled Enable Rescheduling for Past Events. Enable Rescheduling
  5. Click the blue Save button in the lower right corner to apply the changes.

Limit Reschedule Window for Past Events

  1. Navigate to "Event Details" under your selected event type from "Event Types."
  2. In the Rescheduling Window field, enter a specific time frame (e.g., 7 days) within which rescheduling is allowed post-event.
  3. Confirm your entry by clicking the blue Save button.

Notify Users of Reschedule Options

  1. Access the "Event Communication" settings from the "Event Types" menu.
  2. Scroll down to the User Notifications area.
  3. Toggle the switch for Notify Users of Reschedule Options.
  4. Customize the notification message if necessary.
  5. Press the Save button to update notification settings.

Track Rescheduled Events in Calendar

  1. Go to your calendar view from the main navigation menu.
  2. Locate rescheduled events which are tagged with a "Rescheduled" indicator.
  3. Use the filter option in the calendar to view only rescheduled events. Track Rescheduled Events

Save Configuration Changes

  1. After making all necessary changes, review your settings.
  2. Click Review and Save at the bottom of any configuration page to ensure settings are implemented. Save Changes

Key Details & Limits

  • Rescheduling can only be enabled by users with Admin access.
  • The reschedule window is customizable but defaults to 7 days if left unchanged.
  • Notifications are sent via email to all registered users of the original event.
  • The Basic Plan does not support tracking rescheduled events in the calendar.

Frequently Asked Questions

  1. How do I access my event types to enable rescheduling?
    • Navigate to "Schedly Services," select "Event Types," and click on the event you wish to modify.
  2. What is the default reschedule window for past events?
    • The default reschedule window is 7 days unless customized during setup.
  3. Can I notify attendees of all event changes automatically?
    • Yes, enable notifications in the "Event Communication" settings and customize your message.
  4. Is there an indicator for rescheduled events in the calendar?
    • Yes, rescheduled events are marked with a "Rescheduled" tag for easy identification.
  5. Can I revert rescheduling settings if necessary?
    • Yes, return to the event type settings, adjust your selections, and save changes.

Troubleshooting

  • Changes not saving: Ensure you have Admin access and all required fields are completed; click Review and Save after adjustments.
  • Notifications not sending: Verify the email addresses in your user list are correct and notifications toggle is activated.

Related Topics

  • Configuring Event Types in Schedly: Learn how to set up various types of events.
  • Using Schedly's Insights to Monitor Event Success: Explore how analytics can help track your event performance.
  • Understanding User Roles in Schedly: A guide to managing permissions and roles in your organization.