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Managing GDPR Compliance with Schedly

Last updated on Jul 07, 2026

Overview

Managing GDPR compliance with Schedly involves understanding and configuring specific data privacy settings, obtaining and managing consents, and effectively handling data requests. Schedly provides tools for customizing event types, managing participants, and utilizing APIs for secure data handling, which are crucial for adhering to GDPR regulations.

Prerequisites

  • Administrator access to the Schedly account.
  • Familiarity with basic GDPR regulations.
  • Access to Schedly's Schedly Services and Settings sections.

Step-by-Step Instructions

Understanding GDPR Requirements

  1. Familiarize with GDPR: Ensure your team understands GDPR's data protection and privacy standards, which require informed consent, data protection measures, and the ability for users to request their data.
  2. Review Schedly's Data Handling: Go to Settings > Privacy to review how Schedly manages data related to event bookings and user information.

Configuring Data Privacy Settings

  1. Navigate to the Settings menu on your Schedly dashboard.
  2. Click Privacy Settings to access the data privacy configuration page.
  3. Enable data protection measures by toggling the Activate Data Security setting.
  4. Set visibility options for your events under the Event Types in Schedly Services, using the Hidden checkbox to control public access.
  5. Configure single sign-on (SSO) mechanisms via Sign In Methods to enhance secure access, choosing SAML/OIDC where applicable.

Obtaining and Managing Consents

  1. Under Event Types in Schedly Services, ensure the Requires Confirmation checkbox is selected for events where explicit consent from participants is needed.
  2. For each event type, provide detailed consent information in the Description field.
  3. Use the Schedly API to automate consent documentation and retrieval for auditing purposes.

Handling Data Requests

  1. To access user data, go to Settings > Data Requests and follow the prompts to compile a user’s data.
  2. Utilize the Export feature found in Insights to download data in CSV or PDF formats as required by GDPR data portability requests.
  3. Process data deletion requests by directing them to the Account Security settings, ensuring users have clear instructions on how to request data removal.

Staying Updated with New Regulations

  1. Regularly check the Schedly News feed accessible from your dashboard for updates on GDPR compliance features.
  2. Subscribe to Schedly's newsletter to receive notifications about changes to data privacy legislation and product updates.

Key Details & Limits

  • Event Type Visibility: Use the Hidden checkbox for events not intended for public viewing.
  • Duration Settings: Events can last between 15 to 120 minutes.
  • Authentication Methods: Secure logins via Email/Password, SAML/OIDC, and Magic Link.
  • User Data Export: Available in CSV and PDF formats, supporting GDPR data portability.

Frequently Asked Questions

  1. How can I hide an event type from public view?

    • Select the Hidden checkbox when configuring or editing an event in Schedly Services.

  2. What are the requirements for GDPR consents?

    • Ensure participants are informed about the data use and confirm their participation via the Requires Confirmation checkbox.

  3. Where can I access data request settings?

    • Go to Settings and click on Data Requests to manage user data requests and exports.

  4. How do I enable SAML/OIDC for added security?

    • In the login settings, select Sign in with SAML/OIDC for secure authentication protocols.

  5. Can I customize the event duration?

    • Yes, specify the duration between 15 and 120 minutes when creating or editing an event type.

Troubleshooting

  • Not receiving data request confirmations:

    • Ensure your email settings allow Schedly communications and check junk/spam folders.

  • Event privacy not updating:

    • Double-check that the Hidden checkbox is selected and saved in Schedly Services.

Related Topics

  • Creating GDPR-Compliant Event Types: Step-by-step guide on setting event privacy and duration.
  • Data Security Best Practices on Schedly: Tips for securing user data and managing privacy settings.
  • Using the Schedly API for Automation: How to integrate data handling processes with Schedly APIs.