Comprehensive Guide to Event Buffer Times |

Overview

Buffer times in Schedly are crucial for planning seamless transitions between events, reducing scheduling conflicts, and accommodating unforeseen delays. By setting buffer times, businesses ensure that there are no back-to-back bookings which might lead to overstaffing or unmanageable crowding. The feature is particularly beneficial for service providers and event managers looking to optimize schedules and maintain clear, organized booking timelines.

Prerequisites

Access to the Schedly platform with admin or event management permissions.
Basic or higher pricing plan to access event type configurations.

Step-by-Step Instructions

Log in to your Schedly account: Use your email and password, or opt for SAML/OIDC for a single sign-on experience.
Navigate to 'Schedly Services': This can be found on the main navigation menu.
Click on 'Event Types': This section allows you to configure different types of events.
Select the event type you wish to edit: Click on it to open its settings.
Locate the 'Buffer Time' field: This is situated under the event's timing settings.
Set your buffer time: Input the number of minutes required before or after the event. Ensure this does not exceed or conflict with the maximum duration limit of 120 minutes for events.
Click the blue Save button: Ensure all settings are correct before saving.

Key Details & Limits

Buffer times help prevent back-to-back bookings which can cause overlap and logistical strain.
Maximum event duration: 120 minutes.
Buffer times are available in all pricing plans with access to event types.
Must be set individually for each event type.

Frequently Asked Questions

What is a buffer time?
- It's a period automatically added before or after an event to prevent scheduling conflicts.
Can buffer times be changed after setting them?
- Yes, simply edit the event type and adjust the buffer time as needed.
Do buffer times affect the total duration of an event?
- No, buffer times are separate from the event duration settings.
Can I have different buffer times for different events?
- Yes, set specific buffer times for each event type independently.
Will buffer times be visible to the public?
- No, buffer times are internal and not shown to clients booking the event.

Troubleshooting

Buffer times not applying: Verify that you have saved your changes by clicking the blue Save button.
Overlap in schedules despite buffer times: Ensure no events are exceeding their planned durations or buffer settings are correctly configured within the 120-minute limit.

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