Home Integrations Enabling and Using SAML-based Single Sign-On (SSO) in Schedly

Enabling and Using SAML-based Single Sign-On (SSO) in Schedly

Last updated on Jun 23, 2026

Overview

SAML-based Single Sign-On (SSO) in Schedly allows organizations to streamline the authentication process for their users by leveraging existing identity management systems. By integrating SAML SSO, users can securely access Schedly’s scheduling platform without multiple login credentials, enhancing security and user experience.

Prerequisites

  • Ensure you have administrative privileges in both Schedly and your Identity Provider (IdP).
  • Schedly account with access to the "API & Developer Tools" and SSO integration features.
  • An Identity Provider (IdP) that supports SAML, such as Okta, Azure AD, or OneLogin.

Step-by-Step Instructions

Setting Up SAML SSO in Schedly

  1. Navigate to the Schedly Login Page:
    • Go to the main Schedly login URL.
  2. Select SAML/OIDC Sign-In Option:
    • Click "Sign in with SAML/OIDC" to start the integration process.
  3. Access API & Developer Tools:
    • Navigate to the Schedly dashboard once logged in.
    • Click "API & Developer Tools" from the main navigation menu.
    • Locate and click the "SSO Integration" option.
  4. Configure SAML SSO Settings:
    • Follow the on-screen instructions to enter your IdP's SAML metadata.
    • Upload the metadata file or provide a metadata URL from your IdP.
    • Enter the service provider information provided by your IdP, such as Entity ID and Assertion Consumer Service (ACS) URL provided by Schedly.
  5. Save the Configuration:
    • Click the blue Save button to apply your SAML SSO settings.

Configuring Your Identity Provider

  1. Log into Your IdP:
    • Access the admin console of your IdP, such as Okta or Azure AD.
  2. Create a New SAML Application:
    • Select "Create Application" and choose the SAML 2.0 configuration.
  3. Enter Schedly Details:
    • Provide the ACS URL and Entity ID, which are available from Schedly’s SSO Integration page.
  4. Assign Users:
    • Ensure that the appropriate users or user groups have access to the new SAML application.
  5. Test the Connection:
    • Initiate a test log-in process to verify that SAML SSO configuration is correct.

Key Details & Limits

  • Only Admins can configure SAML SSO in Schedly.
  • SAML metadata file or URL is required.
  • Supports major IdPs: Okta, Azure AD, OneLogin.
  • Available on Pro and Enterprise plans.

Frequently Asked Questions

  1. What should I do if the SAML login fails?
    • Double-check the metadata and URLs entered for any typographical errors. Confirm configurations on both IdP and Schedly.
  2. How can I deactivate SAML SSO once configured?
    • Navigate back to the SSO Integration settings in Schedly, and toggle off the SAML SSO to revert to standard auth methods.
  3. Can I set up multiple IdPs?
    • No, currently only one IdP can be configured at a time for SAML SSO.
  4. What happens if my IdP is unavailable?
    • Users can not log in via SAML. Ensure you have email/password credentials set up as a fallback.
  5. How do I manage user roles when using SAML SSO?
    • User roles in Schedly must still be managed within the Schedly dashboard under "Organization Members."

Troubleshooting

  • SAML Error: Invalid Response:

    • Ensure your IdP is providing the correct Entity ID and that ACS URLs match between Schedly and IdP configurations.

  • Users Not Redirected to IdP:

    • Ensure SSO is enabled and metadata is properly configured in Schedly’s "SSO Integration" panel.

Related Topics

  • Setting Up Team Management in Schedly: Learn how to organize user groups and manage permissions.
  • Understanding API & Developer Tools: A comprehensive guide to integrating Schedly with external applications.
  • Insights and Analytics in Schedly: Explore how to use data visualization tools to gain insights into event bookings.