Managing and Restoring Deleted Events in Schedly: A Complete Guide

Overview

Schedly's comprehensive scheduling and event management platform allows users to manage and recover deleted events efficiently. Accidental deletions can disrupt planning and schedules, but Schedly provides a user-friendly method to recover those events seamlessly. This guide covers locating deleted events, restoring them, understanding common mistakes that lead to deletions, and implementing preventative measures.

Prerequisites

• Access to a Schedly account with appropriate permissions to view and manage events.
• Knowledge of your organizational hierarchy if restoring events requires specific access levels.

Step-by-Step Instructions

Locating Deleted Events

1. Access the Trash Bin: Log in to Schedly and navigate to the main dashboard. Look for the Trash Bin icon located in the top-right corner of the event management section.
2. Open the Archive: Click the Trash Bin to open the Archive list where all deleted events are stored.

Restoring Events

1. View Archived Events: In the Archive, browse the list of deleted events. You can sort them by date, name, or type using the filter options available.
2. Select the Event: Click on the event you wish to restore. Ensure you verify the event details to confirm you are selecting the correct one.
3. Restore the Event: Click the Restore button to return the event to the active schedule. The event will now reappear in your main event list.

Key Details & Limits

• Retention Period: Deleted events are kept in the Trash Bin for up to 30 days.
• Plan-Specific Limitations: All pricing plans, including Basic, Pro, and Enterprise, support event restoration.
• Visibility: Only admins and members with event management permissions in your organization can access the Trash Bin and restore events.

Frequently Asked Questions

1. How long do events stay in the Trash Bin?

   • Deleted events remain in the Trash Bin for 30 days before permanent deletion.

2. Can any user restore deleted events?

   • No, only users with sufficient permissions, such as admins, can restore events.

3. What if I restore the wrong event?

   • You can delete it again if restored in error, but ensure you're reviewing event details before restoration.

4. Are restored events immediately active?

   • Yes, once restored, events go back into the active schedule.

5. Can I prevent events from accidental deletion?

   • Yes, consider setting up required confirmations for critical events under Event Types to ensure awareness before making deletions.

Troubleshooting

• Trash Bin Not Visible: Ensure you are logged in with an account that has the appropriate permission level to access and manage events.
• Cannot Restore Events: Double-check your permissions and that your account plan supports event management features.

Related Topics

• Configuring Event Types: Learn how to customize event types to suit your scheduling needs.
• Setting Event Confirmations: Ensure events are confirmed before finalizing to prevent accidental deletions.
• Using Schedly Insights: Analyze your schedule using insights for better management.
• User Permissions in Schedly: Understand the permissions required for different task executions in Schedly.